hi70 Frequently Asked Questions
Everything you need to know about playing at hi70 — from opening your account and depositing with bKash or Nagad to cricket betting rules, bonus terms, and staying safe while gaming in Bangladesh.
Welcome to the hi70 FAQ page — your one-stop resource for clear, honest answers to the questions Bangladeshi players ask most. Whether you are just getting started, looking to make a deposit via bKash, or want to understand how our welcome bonus works, you will find straightforward guidance below. If your question is not answered here, reach out to our support team at [email protected].
Account & Registration
How do I create an account on hi70?
Creating a hi70 account takes less than two minutes. Visit the hi70 Login page, click the registration option, enter your mobile number, choose a secure password, and confirm your details. You must be 21 years or older and a resident of Bangladesh to register. Once your account is active you can make your first deposit immediately via bKash, Nagad, or Rocket.
What documents do I need for KYC verification on hi70?
hi70 requires a valid government-issued photo ID for KYC — a National Identity Card (NID) is the preferred document for Bangladeshi players. You may also submit a passport or a driving licence. Upload a clear photo of both sides of your NID through the account verification section. Most KYC reviews are completed within 24 hours. Verified accounts face no limits on withdrawals.
I forgot my hi70 password. How do I reset it?
On the hi70 Login page, tap the 'Forgot Password' link below the login form. Enter the mobile number linked to your account and you will receive a one-time reset code via SMS. Enter that code, set a new password, and log in as normal. If you no longer have access to that mobile number, contact support at [email protected] with your registered details and a copy of your NID.
Can I have more than one hi70 account?
No. hi70 allows only one account per person. Duplicate accounts are detected automatically and will be closed, with any pending balances forfeited. If you previously had an account that was closed and would like to return, contact our support team to discuss reinstatement options rather than opening a new account.
How do I close my hi70 account permanently?
To permanently close your hi70 account, contact support at [email protected] with the subject line 'Account Closure Request'. Withdraw any remaining balance before submitting the request. Our team will confirm the closure within 48 hours. If you are closing due to gambling concerns rather than preference, we strongly recommend using our self-exclusion option instead — see the Safety section below for more details.
Deposits & Withdrawals
How long does a bKash deposit take to reach my hi70 account?
bKash deposits on hi70 are credited instantly in the vast majority of cases. Once you confirm the payment in your bKash app and the transaction reference appears on your hi70 deposit screen, your balance updates within seconds. During peak hours — particularly around BPL or IPL match starts — there may be a delay of up to five minutes. If funds have not appeared after 15 minutes, contact support with your bKash transaction ID.
What is the minimum deposit amount on hi70?
The minimum deposit on hi70 is ৳200 for bKash and Nagad, and ৳500 for Rocket and bank transfers. There is no maximum single deposit limit, though your payment provider may apply its own daily transfer caps. Starting with a small deposit is a good way to explore the platform before committing larger amounts.
How do I withdraw my winnings from hi70 using Nagad?
To withdraw via Nagad, log in to your hi70 account, go to the Withdrawal section, select Nagad, enter your registered Nagad number and the amount you wish to withdraw, then confirm. Withdrawals are processed within one to three hours during business hours. Your account must be KYC-verified before withdrawals are enabled. The minimum withdrawal amount via Nagad is ৳500.
Are there any fees for deposits or withdrawals on hi70?
hi70 does not charge any platform fees for deposits or withdrawals. Your payment provider (bKash, Nagad, Rocket, or your bank) may apply its standard mobile money service charge, which is outside hi70's control. To avoid surprises, check your payment provider's current fee schedule before initiating a transaction.
Can I deposit on hi70 using a Dutch-Bangla Bank or BRAC Bank account?
Yes. hi70 accepts direct bank transfers from major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, Islami Bank Bangladesh, Sonali Bank, and City Bank. Bank transfer deposits typically take two to six hours to reflect in your account. For same-day crediting, bKash or Nagad remain the fastest options. Always use the account details provided on your hi70 deposit page — do not use any other banking details.
Games & Gameplay
Can I bet on BPL and IPL cricket matches on hi70?
Yes. hi70 covers BPL (Bangladesh Premier League), IPL, T20 World Cup, and international Test and ODI cricket featuring the Bangladesh Tigers. You can bet on match winner, top batsman, total runs, and dozens of in-play markets during live matches. BPL fixtures are given priority coverage, with extended markets and competitive odds tailored for Bangladeshi cricket fans.
Are the slot games on hi70 fair? What is RTP?
All slot games on hi70 use a certified Random Number Generator (RNG) to ensure every spin outcome is completely independent and unpredictable. RTP (Return to Player) is the percentage of total wagered money a slot pays back over a large number of spins — most hi70 slots have an RTP between 94% and 97%. You can check the RTP of any individual game by tapping the information icon within the game window.
Does hi70 work on mobile phones without downloading an app?
Yes. hi70 is a fully mobile-optimised website that runs in any modern smartphone browser — no app download or installation is required. The site is designed to perform smoothly on Android and iOS devices across all major carriers and screen sizes common in Bangladesh. Simply open your browser, visit hi70.org, and you are ready to play.
What live casino games are available on hi70?
hi70's live casino section features real dealers streamed in HD, offering games including Live Baccarat, Live Roulette, Live Blackjack, Andar Bahar, Dragon Tiger, and game-show style titles from leading providers such as Evolution Gaming and Ezugi. Live tables run 24 hours a day, seven days a week, so there is always a table available regardless of your time zone in Bangladesh.
Bonuses & Promotions
What welcome bonus does hi70 offer new players?
hi70 offers a welcome bonus on your first deposit — the current offer matches a percentage of your initial deposit up to a maximum bonus amount in BDT. Exact bonus percentages and caps are displayed on the promotions page at the time you register. The welcome bonus is available to all new players who are 21 years or older and have completed account verification.
What is the wagering requirement for hi70 bonuses?
hi70 bonuses come with a wagering requirement (also called rollover) that specifies how many times the bonus amount must be bet before a withdrawal can be made. The exact rollover for each promotion is listed in its terms and conditions on the promotions page. As a general principle, slots contribute 100% toward the rollover, while sports betting markets contribute a lower percentage. Always read the specific bonus T&C before opting in.
How do free spins work on hi70 slot promotions?
Free spins awarded by hi70 promotions are credited directly to your account and are valid on designated slot titles for a set number of days. Winnings from free spins are added to your bonus balance and are subject to the rollover requirement stated in the promotion's terms. Unused free spins expire automatically after the validity period ends, so use them before the deadline shown in your account.
Does hi70 have a VIP or loyalty rewards program?
Yes. hi70 operates a tiered VIP loyalty program where consistent play earns loyalty points that accumulate toward higher tiers. Each tier unlocks progressively better rewards including enhanced deposit bonuses, faster withdrawal processing, dedicated account managers, and exclusive tournament invitations. VIP status is reviewed monthly based on wagering activity. Contact support to learn about your current VIP tier standing.
Safety & Responsible Gaming
Is hi70 safe and legal to use in Bangladesh?
hi70 operates as a safe and reliable online platform using SSL encryption to protect all personal and financial data transmitted between your device and our servers. Your account details, deposit records, and personal information are secured with industry-standard protocols. hi70 is committed to fair play and transparent operations, giving Bangladeshi players a trustworthy environment to enjoy cricket betting, slots, and live casino games.
What is the minimum age to play on hi70?
The minimum age to register and play on hi70 is 21 years old. This applies to all players in Bangladesh without exception. Age verification is part of the KYC process — if your submitted documents indicate you are under 21, your account will be suspended immediately and any funds returned. hi70 takes underage gambling extremely seriously and has zero tolerance for violations.
How do I self-exclude or set deposit limits on hi70 if gambling is becoming a problem?
hi70 supports responsible gaming and provides practical tools to help you stay in control. You can request a temporary cooling-off period (24 hours, 7 days, or 30 days), set a daily or weekly deposit limit, or apply for permanent self-exclusion by contacting support at [email protected]. All self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period. If you feel gambling is seriously affecting your life, please seek help — the National Mental Health Helpline in Bangladesh is available for support.
Why Players Choose hi70
Instant Deposits
bKash and Nagad deposits credit to your hi70 account in seconds, so you never miss a match.
SSL Security
All data between your device and hi70 is protected by SSL encryption — your personal and financial details stay private.
Mobile First
hi70 is built for smartphones. No app download needed — play directly in your browser on any Android or iOS device.
Cricket Betting
Bet on BPL, IPL, T20 World Cup, and Bangladesh Tigers matches with live in-play markets and competitive odds.
Fast Withdrawals
KYC-verified players enjoy withdrawals processed within one to three hours via Nagad, bKash, or Rocket.
500+ Games
From Pragmatic Play slots to Evolution Gaming live tables — hi70 has hundreds of certified fair-play titles to explore.
Still Have Questions?
Our support team is available around the clock to assist you. You can also explore our games, cricket markets, and slot collection right now.